Own the best refurbished e-bike from $790 for Uber eats riders

These are e-bikes (typically ex-rental or ex-subscription) that have been fully inspected, serviced, and approved by our expert mechanics.

They are certified as safe, reliable, and ready to ride, having undergone a rigorous multi-point check to meet our high standards.

Our used bikes will have a full service before sale, and will be in the top quality condition you'd expect from Zoomo. They will have some cosmetic damage as they are used vehicles, but this won't affect performance.

Every used bike undergoes a comprehensive service and is brought to the high-quality standard you expect from Zoomo. While some cosmetic damage may be present due to prior use, this will not impact the bike's performance.

Your refurbished e-bike comes with a Zoomo limited warranty covering manufacturing defects on the frame and certain components.

Please refer to your purchase agreement for the exact coverage period. Normal wear and tear is not covered.

The warranty is not transferable. If the bike develops a fault, any necessary repairs will need to be paid for by the current owner.

Yes, every Zoomo e-bike comes with the required charger and all necessary keys (e.g. for the battery lock). Important to note that we do not sell battery chargers separately.

No, Zoomo does not currently offer a recovery service for purchased bikes. We strongly recommend you install an apple airtag or similar to keep track of your bike.

All servicing and repairs must be booked in advance via our online booking portal or by contacting your local store. We do not offer walk-in repairs to owners; you must secure the next available appointment slot.

We aim to complete all repairs on the same day as your booking, but we promise to complete the work and have your bike ready for collection in less than three (3) business days.

No. We will Triage your bike first to determine the issue, and then provide a clear explanation and cost breakdown for parts and labour. We will only proceed with a repair after you give your consent.

We charge a minimum of a 30-minute booking slot for labour, plus the cost of any parts replacements that you consent to purchasing.

You must always bring your battery and the keys to your e-bike appointment to allow our mechanics to fully diagnose and test the electrical system.
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Note, that if you bring a stolen battery, we will confiscate it and refuse service.

Customers must attend their booking and return to collect the bike on the same day as the repair is completed.

We will send you an email to confirm when your bike is ready for collection.

If you do not collect your bike for more than 30 days, we may consider it abandoned and take back possession of it. No refunds.

Yes! We will keep your e-bike's software up to date for free every time you bring the bike in for a repair or service.

We recommend returning for a software update every 6-12 months to ensure your bike is operating at peak performance.

While we may still look at your bike, any alterations or modifications will have voided your original warranty.

Depending on the nature and extent of the alterations, we may have to refuse to perform the repair for safety or legal reasons. Any work completed will be fully chargeable.